Find links to common questions below. If you can’t find what you need, select the Product Knowledge Base for more information.
1) Sign in to your Account Management Help Page and click on Knowledge Base, found below Customer Support. If you are directed to the Software Support Center on the new page, you have a Desktop version. If you are directed to the Cloud Support Center” you have a Cloud version.
2) Still unsure of your version? Try Live Chatting with one of our Support representatives using the Live Chat option in the bottom left corner of this page. If no chat agents are available, send an email to our support team.
First Time Installation
A third-party Windows emulator is required to run on a Mac.
View all software downloads and drivers for Daysmart Pet.
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Desktop Software Release Notes
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