Customer Support
Find links to common questions below. If you can’t find what you need, select the Product Knowledge Base for more information.
Knowledge Base
1) Sign in to your Account Management Help Page and click on Knowledge Base, found below Customer Support. If you are directed to the Software Support Center on the new page, you have a Desktop version. If you are directed to the Cloud Support Center” you have a Cloud version.
2) Still unsure of your version? Try Live Chatting with one of our Support representatives using the Live Chat option in the bottom left corner of this page. If no chat agents are available, send an email to our support team.
Getting Started
Remotely Connect to My Business
Download TeamViewer
Installing Daysmart Pet Software
First Time Installation
Installing on Mac
A third-party Windows emulator is required to run on a Mac.
Downloads and Drivers
View all software downloads and drivers for Daysmart Pet.
Updating Daysmart Pet Software
Click for steps for updating your current software.
Online Support Forms
Fill out these forms to allow us to update, recover, or process information for your account.
Hardware Requirements
Can my computer run the software?
Release History
Desktop Software Release Notes
Training Videos
Everything you might need to know
Customer Support
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